Here at Puppy Side Shop (Owner of the shop is homeofthepeople.com), we are dedicated to shipping you your products on time and in perfect condition.
We generally use FedEx, DPD, and the Royal Mail for all our warehouses located in the UK, which we aim to ship and deliver in less than one week from processing the order.
On some rare occasions we may have to ship from warehouses overseas and this may take anywhere from 20-40 days.
We will always let you know what the situation is with 100% transparency and you can check our Refund Policy here.